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Fixing Nokia Symbian Emulator Crash

January 16, 2009 By miketeo
 

My epoc emulator with Nokia S60 5th edition keeps crashing on my Windows XP SP2 machine with a “FAULT: Exception 0×10000000 (268435456)” on startup. This blog documents some of the methods I have tried to solve the problem.

If you are unsure of where to locate your crash logs, try looking in your C:\Document and Settings\<your ID>\Local Settings\Temp. You may need to allow display of hidden files and folders under your folder options in your file explorer. Look out for this file called epocwind.out. This is a text file, so you can open it with your favourite text editor.

The following are the steps which I have tried. Do remember to reboot after every step to try out if your emulator stop crashing.

  1. If you have anti-virus like Norton or Mcaffee running, disable them.
  2. If you have firewall running, disable them. Remember to disable the Windows Firewall (look under Windows Firewall in Control Panel).
  3. If you have bluetooth and/or infrared devices, disable them in your Control Panel > System > Hardware > Device Manager.
  4. Disable DEP under Control Panel > System > Advanced tab > Performance Settings > Data Execution Prevention. Just turn on DEP for essential Windows programs and services only.
    dep
  5. Create a TEMP folder under C:\. Then change the TEMP and TMP environment variables (under Control Panel > System > Advanced tab > Environment Variables to C:\TEMP.
    env

At this point in time, after I have rebooted the machine, the emulator starts to work without any further crashes. My rough guess is that the crash is most likely a DEP issue with the emulator. Hope this post will save your day. :-)

epoc

  1. rpv Said,

    disabling antivirus and firewall, are you serious??? it will never be accepted in my company and i will get fired.

  2. ramzez Said,

    I have tried the steps above and that still didn’t resolve a problem, hate nokia.

    epocwind.out shows:
    5.925 Thread wserv_2.exe::Wserv Panic SCDV 12
    5.925 FAULT: KERN 0×00000004 (4)

  3. miketeo Said,

    @ramzez: It could be some issues with your screen driver. Are you using remote desktop or vmware ? In all cases, you will get a better response from nokia forum. I can’t provide much help here.

  4. ramzez Said,

    Nope, i don’t use any remote desktop or vmware. i have tried to post to discussion nokia forum, but i thought they are down all days yesterday, apparently i needed to login before it would allow me even to see them :) thanks.

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